Privacy Policy

Welcome to Nitye Fresh Food Processors ("Nitye Fresh", "we", "our", or "us"). We operate the website www.nf2.in and offer clean, modern grain cleaning, flour milling, and processing services in Bengaluru.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website, place orders through our WhatsApp integration, or visit our facility in Kammanahalli, Bengaluru.

1. Information We Collect

We collect information to provide better services to all of our customers. This includes:

• Personal Identifier Information: Name, phone number, delivery address, and email address when you submit contact forms, use our price estimator, or place pickup and delivery orders.
• Order Details: Types of grains, quantities, fineness preferences, and processing types selected for custom milling or wet grinding.
• Usage Data: Information on how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process, fulfill, and deliver your milling and processing orders.
• To communicate with you regarding order status, pricing estimates, and customer inquiries (mainly via WhatsApp or phone call).
• To manage and improve our website's performance, user experience, and features.
• To maintain security and prevent fraudulent transactions or unauthorized access.

3. Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your information only under the following circumstances:

• Service Providers: We may share data with trusted delivery partners or third-party service providers (such as hosting partners and WhatsApp API integrations) to fulfill your requests.
• Legal Obligations: We may disclose information if required to do so by law, regulation, or legal process to protect the rights and safety of Nitye Fresh and our customers.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website is hosted on secure servers with SSL encryption to protect data transmission. Access to your personal data is restricted to authorized personnel who need the information to perform specific processing duties.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic, remember your preferences, and track shopping cart items. You can choose to disable cookies in your browser settings, though some features of our site may not function properly as a result.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you wish to update your contact details or request the removal of your customer records from our database, please contact us directly via the details below.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please reach out to us:

Nitye Fresh Food Processors
Kammanahalli, Bengaluru, Karnataka, India
Phone/WhatsApp: +91 79754 31012
Website: www.nf2.in